EU AI Act readiness
Transparency for AI that talks to people
The EU AI Act (Regulation 2024/1689) regulates AI by risk, with transparency duties for AI that interacts with people. AutoCall supports compliant deployment with built-in AI disclosure, human oversight and handoff, and full call records.
European Union · EU AI Act
- Configurable AI disclosure on calls
- Human oversight & seamless handoff
- Recordings, transcripts & analytics
- EU data residency & on-premise options
What the EU AI Act requires
The EU AI Act sets a risk-based framework, with transparency and oversight obligations for AI systems that interact with people.
Risk-based obligations
The EU AI Act regulates AI systems by risk level. Conversational AI that interacts with people generally carries transparency obligations.
Transparency & disclosure
People must be informed when they are interacting with an AI system rather than a human.
Human oversight & governance
Providers and deployers must maintain appropriate human oversight, accuracy, and record-keeping.
How AutoCall helps you comply
AutoCall gives you the disclosure, oversight, and record-keeping controls to deploy conversational AI responsibly in the EU.
AI disclosure on calls
AutoCall agents can clearly disclose that the caller is speaking with an AI assistant at the start of a conversation. Configurable per campaign.
Human oversight & handoff
Live monitoring and seamless handoff to a human agent keep a person in the loop wherever oversight is needed.
Logging & quality monitoring
Call recordings, transcripts, and analytics give you the records and oversight to demonstrate responsible AI use.
Configurable AI disclosures & oversight
AI disclosure scripts, human oversight and handoff, EU data residency, and a Data Processing Agreement can all be set up for your account on request. For full control, AutoCall can also be deployed on-premise or in your private cloud. Talk to our team.
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