Workflow Triggers
Every Call Outcome Starts the Next Step
Define what should happen when a call ends a certain way: send the SMS, create the ticket, book the callback, alert the manager. AutoCall runs it every time, without anyone remembering to.
Automation Built Around the Conversation
Triggers on Real Signals
Fire on call outcome, queue, campaign, missed call, failed SOP audit, a keyword being said, or a sentiment threshold being crossed, not just "a call happened".
Actions Across Your Stack
Send an SMS or email, create or update a CRM record, open a ticket, schedule a callback, post to a channel, or hit any endpoint via webhook. Chain several actions on one trigger.
Conditions and Delays
Add conditions so a trigger only runs for the right segment, and delays so the follow-up SMS arrives ten minutes later rather than before the customer has hung up.
Run History You Can Audit
Every workflow run is logged with its trigger, its actions, and the result, so you can prove the follow-up went out and diagnose it when it didn't.
Why Automating Follow-Up Pays
Nothing Falls Through
The callback gets booked and the ticket gets raised on the busy Friday afternoon as reliably as on a quiet Tuesday.
Faster Response, Better Conversion
Follow-up that goes out in minutes rather than the next day converts at a different rate entirely.
Escalations That Reach Someone
A failed compliance audit or a badly-scored call alerts a manager immediately instead of waiting for a weekly review.
Admin Work Off the Agents
Time spent on after-call data entry goes back into handling calls.
Explore Other Integration Options
Workflow triggers use the same connectors and APIs as the rest of the integration layer.
Push call events anywhere and pull data in on demand.
Take payments on-call and bring your own carrier or numbers.
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