HIPAA compliance for US healthcare
Safeguarding PHI with a Business Associate Agreement
AutoCall supports HIPAA compliance for US healthcare organisations, protecting protected health information with encryption, access controls, and audit logging, and providing a Business Associate Agreement for covered entities.
United States · HIPAA
- Business Associate Agreement (BAA) available
- PHI encrypted in transit and at rest
- Role-based access controls & audit logging
- On-premise deployment for full control of PHI
What HIPAA requires
HIPAA protects patients' protected health information through a set of rules that covered entities and their business associates must follow.
Protecting PHI
HIPAA requires safeguarding protected health information (PHI) across its Privacy, Security, and Breach Notification Rules.
Administrative, physical & technical safeguards
Covered entities and business associates must implement access controls, encryption, and audit controls to protect electronic PHI.
Business Associate Agreements
Vendors that handle PHI on behalf of a covered entity must sign a Business Associate Agreement (BAA) defining their responsibilities.
How AutoCall complies
We support our US healthcare customers as a business associate, with the agreement and safeguards HIPAA requires for handling PHI.
Business Associate Agreement (BAA)
AutoCall provides a BAA for US healthcare customers, formalising how we protect PHI as your business associate.
Safeguards for PHI
PHI and call recordings are encrypted in transit and at rest, with role-based access controls and detailed audit logging across every interaction.
On-premise & private deployment
For organisations that need PHI to stay inside their own environment, AutoCall can be deployed on-premise or in your private cloud.
Request a Business Associate Agreement
We provide a BAA for covered entities and can deploy AutoCall on-premise or in your private cloud when PHI must remain entirely within your environment. Contact our team to put a BAA in place.
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